1.
Acceptance of terms and conditions:
Customer orders submitted to Vortex
Health & Beauty Ltd are governed by
these terms and conditions and by placing
an order or accepting a product or
products a customer is deemed to have
accepted and agreed to these terms and
conditions. Nothing contained in any
order or in any correspondence can in any
way modify these terms and conditions or
add any additional terms and conditions,
all of which are hereby expressly
rejected by Vortex Health & Beauty
Ltd.
2.
Revisions:
These terms and conditions may be revised
at any time by Vortex Health & Beauty
Ltd and orders submitted after such a
revisions will be governed by the revised
terms and conditions.
3.
Company Information:
You are ordering from Vortex Health &
Beauty Ltd, a company registered in
England and Wales, Company Registration
No. 4619368. Our registered office and
trading address is 54 Melville Court,
Croft Street, London SE8 5DR, United
Kingdom. Our VAT registered No. GB 761
1124 67.
4.
Contract creation and electronic
contracting:
When
ordering online the technical steps
required to create a contract between you
and us are as follows. You submit your
order to us by clicking on the
"confirm order" button and then
the "ok, submit order" button.
The order is then accepted by us, unless
there is a anything pertaining to the
order which causes us to withhold our
acceptance, and the acceptance of the
order takes place on the despatch of the
order, at which time the terms of the
contract between you and us are
accordingly regarded as concluded.
Contracts are concluded in the English
language and are governed by, and
interpreted in accordance with, the law
of England and Wales. The details of
contracts are not filed or kept on this
website and cannot be accessed here. If
you require information regarding an
order you have placed with us please
e-mail us at help@vortexhealth.uk or
telephone us on 020 7237 0071.
5.
Ordering In Other Ways:
If you wish to pay by cheque or postal
order you should make the cheque or
postal order payable to Vortex Health
& Beauty and send it to Vortex Health
& Beauty, 54 Melville Court, Croft
Street, London SE8 5DR. If you wish to
order by telephone and pay by debit card
or credit card you should call us during
office hours on 020 7237 0071. After the
receipt of your order it is accepted by
us, unless there is a anything pertaining
to the order which causes us to withhold
our acceptance, and the acceptance of the
order takes place on the despatch of the
order, at which time the terms of the
contract between you and us are
accordingly regarded as concluded.
Contracts are concluded in the English
language and are governed by, and
interpreted in accordance with, the law
of England and Wales. The details of
contracts are not filed or kept on this
website and cannot be accessed here. If
you require information regarding an
order you have placed with us please
e-mail us at help@vortexhealth.uk or
telephone us on 020 7237 0071.
6.
Non-acceptance of orders:
Customer orders are not binding upon
Vortex Health & Beauty Ltd until
accepted by us and there may be a reason
or reasons for us to withhold our
acceptance of any particular order.
Vortex Health & Beauty has no
liability to a customer or to anyone else
with respect to an order that is not
accepted.
7.
Order price and validity:
The contract price for your order is the
price displayed on the website at the
time the order is placed and this price
will remain valid until the order is
despatched. The displayed price includes
the cost of delivery to you, as no
separate charge is made for postage and
packing, and it also includes any taxes
that are applicable. Vortex Health &
Beauty Ltd has the right at any time to
revise the prices of products without
notice. Such price revisions will not
affect orders already placed, but will
apply to all orders received thereafter.
8.
Credit card security:
Clicking on an order option to place an
order online connects you to a secure
serve and therefore allows you to shop in
safety. The secure server encrypts the
details you enter and this encryption
procedure entails the conversion of
information into code for transmission
which cannot be read as it travels over
the internet.
9.
Confirmation of orders:
When you submit an online order to us you
will shortly afterwards be sent an order
acknowledgement e-mail with the details
of your order. This will be followed by
an order confirmation e-mail which
confirms acceptance of your order and
also that the order has been despatched.
If you do not receive these e-mails it is
possible that you made an error in
entering your e-mail address on the order
form, but non-receipt of either or both
of these e-mails does not in any way
affect the acceptance and despatch of
your order.
10.
Despatch time:
We know that our customers appreciate
quick and efficient service and we
therefore endeavour to keep plenty of
stock in our warehouse in order that
orders can always be promptly despatched.
In practice this means that the majority
of orders are despatched on the same
working day as or the next working day
after the payment for the order is
received (or in cases of payment by
cheque, the same working day as or the
next working day after the cheque is
found to have cleared). Orders are
despatched to the address you give us for
delivery when you enter the details of
your order.
11.
Data protection and privacy:
We do not sell or share our customer
details with any other business or
organisation. Therefore, ordering from us
will not result in you receiving offers
or information from any third parties. If
you would like to contact us regarding
our privacy policy please e-mail us at
help@vortexhealth.uk or write to us at
Vortex Health & Beauty Ltd, 54
Melville Court, Croft Street, London SE8
5DR or telephone us on 020 7237 0071.
12.
Cancellation of orders:
You have the right to cancel an order by
giving notice to us in writing of your
wish to do so, but this written notice
must be received by us within seven
working days from the day you receive the
order (the first day of the seven days is
therefore the day after the order is
received). You must then return the goods
to us at your cost and your risk or
alternatively make them available for us
to collect, although in the event of us
having to collect the goods the
collection charges incurred will be
charged to you. The goods must be
returned to us or made available for
collection within 14 days of the date of
your cancellation or the right to cancel
will be null and void. The goods must
also be received back in good condition
and you must not have opened them or
broken the safety seal. The address for
goods to be returned to is: Vortex Health
& Beauty Ltd, 54 Melville Court,
Croft Street, London SE8 5DR.
13.
Queries and customer services:
If you should have any queries or
concerns about these terms and
conditions, or about any aspect of this
website, or about an order you have
placed or products that you have
received, please e-mail our customer
services dept at help@vortexhealth.uk
or write to us at Customer Services Dept,
Vortex Health & Beauty Ltd, 54
Melville Court, Croft Street, London SE8
5DR or telephone us on 020 7237 0071.
14.
Storing and reproducing these terms:
If you wish to store and/or reproduce
these terms and conditions, they are
available to you in a "printer
friendly" version which has been
designed to be as straightforward as as
possible to save onto your computer
and/or print out. Click here to go to the
printer
friendly terms
and conditions.
Click
here to return to the Order
Luscious Lips page.